Index Park Avenue Holiday Units - Check In Instructions

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2017 RECOGNITION OF EXCELLENCE HotelsCombined
9.2 Rated by guests

Check In: 2pm Check Out: 10am Booking Conditions
We require you to pay a deposit at the time of booking and the balance of the accommodation is to be settled on arrival. This may vary on certain dates-see below.

Cancellation Policy For Long Weekends
If less than 29 days notice is given, deposit paid is non refundable. If more than 30 days notice is given, a 30% cancellation fee is charged on the deposit paid and the balance is refunded.

Cancellation Policy For Christmas and January School Holidays
If less than 60days notice is given, deposit paid is non refundable. If more than 60 days notice is given, a 30% cancellation fee is charged on the total value of nights booked and the balance is refunded.

Cancellation Policy For All Other School Holidays (excl. January)
If less than 28 days notice is given, deposit paid is non refundable. If more than 28 days notice is given, a 30% cancellation fee is charged on the total value of nights booked and the balance is refunded.

Cancellation Policy For All Other Dates Booked (other than listed above)
If less than 29 days notice is given prior to arrival date, deposit paid is non refundable. If more that 30 days notice is given, a 30% cancellation fee is charged on the deposit paid and the balance is refunded.

7 days notice prior to arrival date is required for any shortening of your stay and no charges are charged. If shortening your stay and notice is given less than 7 days notice prior to arrival date, a 30% cancellation fee is charged on the nightly rate of the cancelled nights.

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